5

The service at Carline was excellent! Cam showed me the underside of my Escape and pointed out what the issue was and provided me several options as to how it could be repaired. They had the repair completed and had me on the road in very short order.

5

very thorough, most professional mechanic I've been to. I will definitely be a repeat customer

5

Meeting your client's expectations will get a 'meh' client response. Going above and beyond will WOW your client's. Carline WOW'd from the start to the finish. I only had two expectations from the onset of my car repair event - 1) what's it going to cost, and, 2) how soon can it get it in. Carline was completely transparent in the cost of the repair (even going back in their recent records to validate the costs!) as well as any incidental costs that could arise during the repair so that there wouldn't be any surprise phone calls. They also told me when they could get the vehicle in and provided a conservative time line just in case something came up. Again... no surprises because how much do we like those calls?? All the other shops called said the same thing... "let's get you in first before I quote any numbers". Who has time to play this game?!? The vehicle did go to a local shop for a quote just because they were on the way to work and I like to support the community. As soon as they saw the repair and they stated that it was above and beyond their capabilities I knew that Carline was the right choice. I was not disappointed. Everything from the ease of getting the truck in, constant updates on the repair, professional diagnosis presentation, a clear and transparent quote, and friendly, courtesy staff INCLUDING a transit pass so that I could get back to work... WOW... this shop rocks!! I highly recommend Carline to everyone in Calgary who needs their car looked after. Why? Because besides taking care of your car they will take care of you!

5

Rick, Cam and team always deliver. Excellent service with transparent communication and value pricing.

5

Great service! All star communication and greatly appreciated the service notes with pictures.

5

I had some muffler work on my car and my mechanic doesn’t do this kind of work so he recommended Carline for me so I booked an appointment they got me in on time and checked my car and took a picture of the problem and showed it to me on the computer I thought this is pretty cool but what is more cool is their superior service, without me asking they checked a couple of other things and took pictures and put it on the computer for future reference and there were absolutely no pushing or rushing they just pointed out the problems and gave me an estimate and it is all included, and I thought the labor charge was pretty reasonable so I really liked this shop and I certainly recommend it. And they even called me a couple of days later to make sure everything is ok and satisfactory

4.5

Always competent, always honest.

5

a

5

Excellent

4

Always good service.

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